Remedial Work and Supplier Management
(Part of the Enhanced reporting licence)
Complete audit trail
In most cases, it is difficult for property owners to demonstrate a complete audit trail of the risk being resolved. This is generally due to the fact that the information is stored on multiple systems. QuidvisRisk provides the ability to manage the whole process in one system, regardless of whether the risks are resolved internally or using 3rd party companies.
Remedial work allocation
When the responsible person is reviewing the risks, and the work required to resolve it, they have several options:
- Carry out the recommendations themselves and mark the risk as resolved
- Allocate work to internal colleagues
- Allocate work to external suppliers
On allocation to a person or company, the property owner can enter a work description and technical documents and set time scales and budgets
Supplier quote requests
If the work required is outside the expertise of internal colleagues, the property owner can request quotes from multiple suppliers. The requests are sent to the supplier area on QuidvisRMS and all responses are kept confidential, so other suppliers cannot see each other’s quotes.
The property owner will be able to view all the quotes and comments in a single area, where they can reject quotes and award the work to the successful supplier.
The supplier will be able to add:
- Description of work
- Timescales
- Labour costs
- Material costs
- They can add technical documentation if required
Supplier performance monitoring
From the main dashboard property owners can see the status of every job allocated to remedial and or internal suppliers.
The charts will immediately identify those jobs that have a status of:
- Not started
- Have a change request
- In Progress
- Finished requires sign off
- Signed off but the risk has not been resolved
All the charts click through to detailed charts providing more information on each job allocated.
Job task alerts
The user can see a flag on the system when they have a work request or response to a job they have allocated. This ensures that all work is completed promptly and that nothing is missed or forgotten.
QuidvisRMS keeps a full history of every job, including what was the original request, what was the agreed scope and what was signed off.
Risk resolution and detailed audit trail
The most important part of managing the risks identified in any risk assessment is being able to demonstrate how they have been resolved, by whom and when.
QuidvisRMS shows a complete trail from the risk being identified through to who carried out the work to resolve the issues.
The history will show:
- Who identified the risk and when
- Who was allocated work
- What work was carried out
- How much money was spent
- When was it completed
- Who signed the work off
Importantly every risk resolved should have photographs added to demonstrate the work completed this allows a before and after record to be displayed.
The history will include time and date stamped evidentiary photographs. Once all job records have been reviewed, the responsible person can mark the risk as resolved.
This provides a complete audit trail for every property and every risk, regardless of how big or small the estate is.